Advancing ambulatory knowledge

Attending a long, educational conference on a Saturday may be some peoples’ biggest nightmare – but not for Carle nurses. Last August, nearly 70 nurses attended a symposium that taught them all about the latest innovations in telehealth. This event was planned by Staci Redding, Nurse Education Spec III, and a small committee.


There were many factors that went into planning the event, a first for Redding with such a wide audience. The planning committee, made up of Redding, Tracy Knierim, Ambulatory Float, and Jessica Burkibyle, CME Coordinator, met several times to discuss items identified as priorities for the nurses. They used the 2017 Nursing Learning Needs Assessment as a helpful guide and decided on the theme of telehealth for the Symposium.


“The biggest challenge we faced in holding this event was identifying the best time to host it,” said Redding. “Most nurses are involved with patient care from 8 a.m. – 5 p.m. on the weekdays. So we decided to host the event on a Saturday to give as many nurses possible the chance to attend.”


The event was a major success. Nurses of all specialties attended the four-hour symposium which featured several topics related to telehealth: minimizing your risk, telephone triage and documentation of patient symptom-based calls. The symposium also included a panel on insurance and prior authorizations.


Redding and team don’t plan on slowing down and are looking to host one or two more symposiums for 2019. There is already another planning committee comprised of ambulatory nurses from various departments meeting to discuss topics for the next event. With a larger planning committee and what they learned from the 2018 event, the hope is to continue to offer timely and relevant educational events that fit the needs of all ambulatory nurses.

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